Terms of service
Last updated: 12/11/2026
Draft: this text has not been reviewed by a lawyer yet and may change before launch.
The service
musicbot.gr provides a chat bot, a soundboard, alerts, song requests and moderation tools for Twitch and YouTube channels, plus OBS overlays. You use it with your own Twitch or Google account.
Your account
You must be old enough to hold a Twitch or YouTube account and follow those platforms' terms. Keep your sign-in methods (passkeys, authenticator app) secure. You can disconnect your channels and delete your account at any time.
Your content
Sounds and videos you upload stay yours. You confirm you have the right to use and broadcast them. Music played through song requests is streamed by the official YouTube and Twitch players; you are responsible for having the rights to broadcast it. We remove content when we receive a valid takedown notice.
Plans and payments
Paid plans are billed through PayPal, in euros, VAT included. Monthly and yearly plans renew automatically until you cancel; cancelling stops the next renewal and keeps your plan until the end of the period you paid for. Lifetime is a one-time payment. License keys and gifts grant a plan for the period shown when you redeem them.
No refunds
All sales are final. We don't refund payments, including for time you don't use, a plan you cancel early, or a renewal you forgot to cancel. Before paying you ask us to start the service immediately and acknowledge that you lose the 14-day right of withdrawal once access starts. This doesn't limit the rights the law gives you if the service is not provided as described.
What "Lifetime" means
Lifetime gives you its plan for as long as musicbot.gr is operated, not for your lifetime or a fixed number of years. We intend to keep the service running for as long as we can. If it ever has to shut down, Lifetime and any other plan end with it, and there is no refund. We will announce a shutdown in the dashboard and by email at least 30 days before it happens, where we can.
Support
Email [email protected] or use the form on the Support page. We reply within 24 hours. How long a fix takes depends on the problem; we keep you updated until it's solved.
Acceptable use
Don't use the bot to harass people, spam, upload illegal content, or try to break or overload the service. We may suspend accounts that do.
Availability and liability
We aim for the service to be available whenever you stream, but it depends on Twitch, YouTube and other providers and may sometimes be interrupted. To the extent the law allows, our liability is limited to the amount you paid in the last 12 months.
Changes
We'll tell you about important changes to these terms by email or in the dashboard before they take effect.