Support
Need help? Email us at [email protected] or, when you're signed in, use the form below.
⏱ What to expect
- First reply within 24 hours.
- How long a fix takes depends on the problem. We keep you updated until it's solved.
- Payments aren't refundable (see the Terms of service).
💡 Before you write
- Locked out of your account? Say which email you sign in with; never send us your password or 2FA codes.
- Problem with a channel or the bot? Include the channel name and what you expected to happen.
Write to us
Sign in to use the form, or email us directly. Sign in · [email protected]